Text Message Terms & Privacy

The program

“Golden Valley Pack-n-Ship mailbox notices” is a text message service for customers who rent a mailbox or use our package services at our store.

What we text

• Package arrival notices: a package has arrived for your mailbox.
• Drop-off receipts: confirmation of a package you dropped off with us.
• Storage-fee reminders: a package is nearing or past its free pickup period.
• Mailbox renewal reminders: your mailbox rental is coming due or is past due.
• A one-time confirmation when you sign up, and replies to HELP or STOP.

We do not send advertising or promotional texts under this program.

How you sign up

Signing up is optional and is never a condition of renting a mailbox or of any purchase. It happens in person at our store; see exactly what you are shown and asked. You can opt in:

• at our counter, by giving your mobile number and telling our staff you agree, after reading or being read the consent statement. Staff then tick the box on our screen to record your answer; or
• on our paper sign-up form, by ticking the box and signing it.

The box is never ticked in advance. The consent statement you agree to is:

Yes, text me. I agree to receive automated text messages from Golden Valley Pack-n-Ship at the mobile number given, about my mailbox and packages I drop off: package arrival notices, drop-off receipts, storage-fee reminders and mailbox renewal reminders. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of renting a mailbox or of any purchase. Terms and privacy: sms.gvpacknship.com

How often

Message frequency varies. It depends on how many packages you receive and on your mailbox account. Most customers get a few messages a month.

Cost

We do not charge for texts. Message and data rates may apply from your mobile carrier.

How to stop

Reply STOP to any message. You will get one final text confirming you are unsubscribed, and no more after that. You can also ask us at the counter, call 928-565-2525, or email info@gvpacknship.com. To sign up again, reply START or ask at the counter.

Help

Reply HELP to any message, call 928-565-2525, or email info@gvpacknship.com.

Texts to our own staff

We also text our own employees short work alerts, for example that a voicemail is waiting or that a store system needs attention. Employees agree to these in writing on their own consent form, can reply STOP or HELP like anyone else, and their numbers are protected the same way. These alerts never go to customers.

Privacy

The full policy is on our privacy policy page. In short:

• We never sell, rent or share your mobile number or your text-messaging consent with third parties or affiliates for marketing or promotional purposes.
• Your number is used only to send the messages described above. It is passed to our text-messaging provider and to mobile carriers solely to deliver those messages.
• We keep a record of your sign-up: your name, mailbox number, mobile number, the date, how you signed up, and the staff member who recorded it. We keep a record of any opt-out the same way.
• To see or correct what we hold, or to have your number removed, ask at the counter or email info@gvpacknship.com.

Other terms

• Carriers are not liable for delayed or undelivered messages.
• Text notices are a courtesy. Storage fees, renewal dates and pickup periods apply whether or not a text reaches you.
• If you change your mobile number, tell us so the old number can be removed.
• We may update these terms; the current version is always on this page.

Last updated: October 10, 2026.